Premortems are basically tabletop exercises that walk your team through scenarios they’ve never envisioned so they can learn where their limitations currently are and stretch them to make them, and your organization, much more robust. Having an expert provide these gives your team expert feedback on how well they are responding, where they are failing and how to automate certain troubleshooting tasks so that items that could take hours manually to complete become simple scripts which can be run at a moment’s notice.
We cater all of our premortem scenarios to your exact environment, your compute platform, the applications you use, the software you write, the third-parties you interact with, and every single thing your team does. This makes for the most realistic troubleshooting scenarios as we can design complex or devilishly simple real-world problems that will completely stump your team’s initial troubleshooting efforts. These exercise will make your team stronger and also helps build a team dynamic for working together during emergencies. Most importantly it will force your team to rethink their processes and rebuild their troubleshooting tools to become more effective. This effect can cut future troubleshooting efforts in a crisis from hours or even days to just minutes, or if automated, seconds. There is really nothing quite like it. We recommend all organizations do this on a monthly basis if possible. It’s also inexpensive so even the smallest of startups can afford it. Contact us if you’d like to know more.